Bob Ottaway

As we said last week, when you work on optimizing as many business websites as we do, you begin to see some patterns.  Among these patterns is what companies are doing to diminish the performance of their website in...

When you work on optimizing as many websites as we do, and have over the past decade, you begin to see some patterns.  Among these patterns is what businesses are doing to diminish the performance of their website in...

All the bellyaching and complaining is not going to change a thing. If you want low-cost sales leads, your website must have traffic which means it’s got to be on the front page of Google for some set of...

Popular sites are well-trafficked sites and Google wants to display them on Page One for their customers.  So their engineers have written code to determine in thousands of ways how popular your site is.   One way to determine your...

There are pretty much no secrets anymore, I think that we can all agree on that.  So, where does that put you in managing your business?  One wrong size, one delayed delivery…one unfriendly rep…and it’s all over the internet. ...