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ChatGPT Cites Yelp Reviews

For years Google Reviews have been vital for businesses looking to separate themselves from local competition, and while the importance of those reviews still remains, you need to be aware that AI chatbot ChatGPT actually uses Yelp reviews to evaluate the highest rated businesses in a given area.

  • ChatGPT sees over 900 million weekly active users, processes over 2.5 billion queries a day and has 69% of AI market share as of Feb 2026
  • Many of your potential customers ARE using it to determine the best options for the services they need
  • Getting outranked by local competition with more Google reviews? Turning to Yelp may give you an opportunity to get ahead in an area your competitors may not be focused on
  • If you haven’t been building Yelp reviews in the past, now is a great time to start

Need help building a strategy to pursue more Yelp reviews? Give Ottaway Digital a call at (888)-502-8465. We are in the office Monday through Friday from 9am-5pm est.